Privacy Policy

Younger 2 LLC – Dubai Healthcare City

Effective Date: 01 June 2025

1. Introduction

Younger 2 LLC ("we", "our", or "the Clinic") is committed to protecting the privacy and confidentiality of your personal data, especially sensitive health information. This Privacy Policy explains how we collect, use, store, and protect your data in accordance with applicable UAE laws, including those set by the Dubai Healthcare City Authority (DHCA).

2. Who We Are

Clinic Operator: Younger 2 LLC

Location: Dubai Healthcare City, Building 64, Dubai, UAE

Managing Director: Mr. Ahmed Halil

Contact: info@younger2.com | +971 56 916 75 89

3. What Personal Data We Collect

We collect and process the following categories of personal and health-related data:

Personal Identification Data: Name, date of birth, gender, nationality, Emirates ID/passport copy
Contact Details: Phone number, email address, home address
Medical Records: Medical history, diagnostic results, prescriptions, treatment plans
Insurance Information: Insurance provider, policy number, claims history
Payment Data: Invoices, billing details, transaction records
Website Usage Data: IP address, browser information (if you visit our website)

4. Purpose of Data Collection

We collect data for the following purposes:

To provide accurate diagnosis, treatment, and follow-up
To comply with medical and regulatory obligations under DHCA and UAE law
To process insurance claims and coordinate with third-party payers
To ensure patient safety and quality of care
To contact you for appointment reminders, medical updates, or service improvements
To conduct anonymized clinical audits or quality assurance procedures

5. Lawful Basis for Processing

Processing is based on your explicit consent, legal obligations, and/or vital interest of the data subject, as permitted under Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data and DHCA privacy regulations.

6. Data Retention

We retain your personal data for the duration required by UAE healthcare retention laws, typically at least 25 years after the last visit, or as required by DHCC regulations, whichever is longer. Financial records are retained per the UAE Commercial Transactions Law.

7. Data Sharing

Your data may be shared with:

Healthcare professionals within our clinic for care coordination
DHCC regulatory authorities and UAE Ministry of Health (if legally required)
Insurance providers and medical billing processors (with consent)
Accredited laboratories or medical imaging centers (when part of your care)

We do not sell or lease your data to third parties.

8. Data Security

We implement robust technical and organizational security measures, including:

Encrypted electronic medical records (EMR)
Access control with role-based permissions
Secure local server or certified DHCC cloud storage
Staff training on data confidentiality and cybersecurity

9. Your Rights

Subject to UAE law, you have the right to:

Access your medical records
Request correction of inaccurate or outdated data
Withdraw consent for optional data use
Lodge a complaint with the DHCA Data Protection Office

To exercise your rights, contact: privacy@younger2.com

10. Cookies and Website Use

Our website may use cookies for user experience optimization. You may control cookie settings through your browser. No medical data is collected through cookies.

11. Changes to This Policy

We may revise this Privacy Policy from time to time to reflect changes in legal, regulatory, or operational requirements. The updated version will always be available at www.younger2.com.

12. Contact for Privacy Matters

Data Protection Officer

Younger 2 LLC

Dubai Healthcare City, Building 64

Dubai, UAE

Email: privacy@younger2.com

Phone: +971 56 916 75 89